Refund Policy
Blueprint is a monthly (or yearly) subscription with no lock-in. This page explains exactly how billing, cancellation and refunds work — including the one part that isn't refundable, and why.
Your first month isn’t refundable — here’s why
Your complete marketing strategy is written the moment you subscribe — the most valuable thing Blueprint makes, delivered in full within minutes of your first payment. Because that work is done immediately and can’t be returned, the first month’s payment is non-refundable. After that, you can cancel any time and you won’t be billed again.
The subscription
Blueprint is billed monthly at the price shown at checkout (currently $129 USD per month, plus any tax that applies). That includes one business, one seat, your strategy, the tools, and monthly allowances of AI features and pictures. Your subscription renews automatically each month until you cancel.
- The first month is non-refundable, because your strategy is generated and delivered in full as soon as your first payment succeeds.
- Renewal payments are not refunded once a new billing period has started. Cancelling stops all future billing, and you keep access until the end of the period you’ve already paid for.
Yearly plans
You can pay yearly at $99 USD a month ($1,188 a year). Extra team seats ($120 a year each) and additional businesses ($1,188 a year each) are billed yearly with it.
- Changed your mind? Within 14 days of a yearly payment (your first, or a renewal), cancel and we’ll refund it, less one month at the monthly price ($129), because your strategy is written straight away.
- After 14 days, yearly payments aren’t refunded. Cancelling stops the next renewal, and you keep everything until the end of the year you’ve paid for.
- We’ll email you about 30 days before a yearly plan renews.
Cancelling
You can cancel at any time from your account — no contracts, no notice period, no cancellation fee. When you cancel:
- You keep full access until the end of your current billing period.
- You are not billed again.
- After that, your tools lock. We keep everything for 120 days, so it’s all there if you subscribe again. After 120 days it’s deleted. To keep a copy of your strategy, save it as a PDF from your dashboard before your access ends.
Extra seats
Extra team seats are billed at $10 USD per seat per month on the same subscription. Adding or removing a seat part-way through a billing period is prorated automatically on your next invoice — you only ever pay for the time a seat existed. Removed seats don’t need a refund request; the adjustment happens on its own. On a yearly plan a seat is $120 USD a year, and adding one charges the rest of that year straight away.
Additional businesses
Each additional business is $99 USD a month on the same subscription, or $1,188 USD a year on a yearly plan. When you add one, the rest of your current billing period is charged straight away. That charge isn’t refundable, because the business’s strategy is written as soon as it’s paid for.
To stop paying for a business, remove it from your plan in Settings. It stops at your next renewal, and you can still read it after that.
Top-up packs
Picture packs and allowance packs (such as extra Coach messages or articles) are one-time purchases. What’s in a pack never expires.
- A pack you haven’t used any of can be refunded within 14 days of purchase: just ask.
- Once you’ve used any of a pack, it isn’t refundable.
Billing mistakes
If you were charged in error — a duplicate payment, a charge after you cancelled, or an amount that doesn’t match your plan — we will refund it in full, no questions asked. Contact us with the charge details and we’ll sort it out.
How to ask
For any refund request or billing question, contact us:
Email: info@eschergroup.com.au
Or use the contact form on our website.
Include your account email and the date of the charge. We’ll respond within 2 business days. Approved refunds go back to your original payment method and usually appear on your statement within 5–10 business days.
Your legal rights
Nothing in this policy limits any rights you have under applicable consumer protection law that cannot be excluded or limited by agreement. Where such law entitles you to a remedy, that law prevails over this policy.
Changes to this policy
We may update this policy from time to time. Changes apply from the date they are posted on this page, shown as the “Last updated” date above, and never apply retroactively to a purchase you have already made.
Questions?
If anything here is unclear, or you think you’ve been charged incorrectly, get in touch. A person reads every message.